Introduction

At System Innovation Hub, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or use our unit testing education services in Thailand.

We understand that trust is earned, not given. That's why we're committed to being transparent about our data practices and giving you control over your information. This isn't just legal compliance – it's about building lasting relationships with our students and partners.

Information We Collect

How We Use Your Information

Primary Educational Purposes

We use your personal information primarily to deliver quality education in unit testing and programming. This includes customizing your learning path, tracking your progress, and providing personalized feedback from our instructors.

Communication and Support

We'll contact you about course updates, schedule changes, and important announcements. You'll also receive technical support and academic guidance as needed. We don't send promotional emails unless you specifically opt in.

Service Improvement

Anonymous usage data helps us improve our curriculum and online platform. We analyze which topics students find challenging and adjust our teaching methods accordingly. This data is never linked back to individual students.

Legal and Administrative

Sometimes we need to process data for legal compliance, such as tax reporting or responding to legitimate government requests. We also use information for basic administrative tasks like maintaining accurate student records.

Data Sharing and Third Parties

Educational Partners

We work with select technology companies and educational platforms to enhance your learning experience. These partnerships may involve sharing limited data, but only with your explicit consent and under strict confidentiality agreements.

Service Providers

Our payment processor, email service provider, and hosting company have access to relevant data to perform their services. We carefully vet these providers and require them to meet our privacy standards.

Legal Requirements

We may disclose information when required by Thai law or to protect our students' safety. This happens rarely, and we always review such requests carefully with legal counsel before taking any action.

Business Transfers

If System Innovation Hub were acquired or merged with another organization, student records would transfer under the same privacy protections outlined in this policy.

Your Privacy Rights

Exercising Your Rights

To exercise any of these rights, email us at info@systeminnovationhub.com with your request. We'll verify your identity and respond within 30 days. There's no cost for most requests, though we may charge for excessive or repetitive requests.

Data Security Measures

While we implement strong security measures, no system is completely foolproof. We commit to notifying affected individuals within 72 hours if a data breach occurs, as required by Thai privacy law.

Data Retention

International Data Transfers

While we primarily operate within Thailand, some of our educational technology partners are based internationally. When data is transferred outside Thailand, we ensure adequate protection through:

• Contractual clauses requiring equivalent privacy protection
• Partnerships only with companies in countries with adequate privacy laws
• Additional security measures for sensitive educational data
• Regular monitoring of international partners' privacy practices

Students are notified during enrollment if their data will be processed internationally, and consent is obtained where required by law.

Cookies and Tracking

Essential Cookies

Our website uses necessary cookies to function properly, including login sessions and security features. These can't be disabled without breaking core functionality.

Analytics Cookies

We use analytics tools to understand how students navigate our website and learning platform. This data is aggregated and doesn't identify individual users. You can opt out through your browser settings.

Preference Cookies

These remember your choices like language settings and course bookmarks. They make your experience more convenient but aren't required for basic functionality.

We don't use advertising cookies or share tracking data with marketing companies. Our focus is education, not advertising revenue.

Children's Privacy

Our courses are designed for adult learners and professionals. We don't knowingly collect information from anyone under 18 years old. If a parent discovers their child has provided us with personal information, please contact us immediately and we'll delete it.

High school students interested in programming should have parental consent before enrolling. We're happy to discuss our curriculum with parents and answer any privacy questions they may have.

Changes to This Policy

We review this privacy policy annually and update it when our practices change or new laws take effect. Significant changes will be communicated to current students via email at least 30 days before taking effect.

Minor clarifications or contact information updates will be posted on our website. We encourage you to review this policy periodically, especially before enrolling in new courses.

If you disagree with policy changes that affect your existing data, you can request account deletion or data restriction before the changes take effect.